Steve is an author, consultant and speaker with over 35 years of industry experience in a variety of manufacturing industries.
Steve has written 5 international best-selling books on quality, lean/best practices & business strategy in addition to 150+ published articles, research and white papers.
He is the president of The Right Approach Consulting and specializes in ISO 9001, ISO 13485, and AS 9100 certifications and renewals.
Steve holds a BA in Organizational Management from Concordia University and an MBA from Cardinal Stritch University.
Survival Is Not Mandatory
A Painful History Lesson
Voice of the Customer
The Lean Philosophy
The Seven Deadly Wastes
Six Sigma-Why 99% Yield Is Not Good Enough
The Lean Toolkit
If Willie Wonka Can Do It, So Can You!