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Software Support Engineer

As a software support engineer for Fuji America Corporation, you will be a customer-facing technical advisor with the opportunity to solve technically complex problems for our proprietary software. As a trusted advisor to our customers, you will have influence over a broad range of solutions that create business value. As a valued member on our team, the software support engineer will use advanced troubleshooting methods and tools to solve technically complex problems. These highly complex, escalated problems require broad and in-depth product knowledge, as well as exceptional troubleshooting skills. 

  • Field installation of proprietary software/automation equipment throughout North America
  • Field troubleshoot, repair, training, and process support of proprietary software
  • Provide remote and on-site technical support
  • Troubleshoot Windows 10/Windows server installing, configuration, and support
  • Networking experience—setting up and supporting networks.
  • Exposure and/or experience with Oracle or Microsoft SQL server databases
  • Strong verbal communication skills with both customer and other technical depts.
  • Flexibility to travel and perform job assignments on short notice
  • Strong aptitude with current computing applications and networking processes

Experience

  • Bachelor of Science in computer science or related field preferred

Fuji America Corporation is a rapidly growing electronics assembly equipment distributor. We support the factories of the future and smart factories globally. We offer an exciting and challenging career for a software support engineer and an applications engineer who want to join our growing company. 

For consideration please email your resume to: hr@fujiamerica.com.

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