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Maya Angelou said, “People will not remember what you said, but they will remember how you made them feel.” This makes me think about the importance of delivering an exceptional customer experience. Businesses that embrace technology to streamline interactions, personalize services, and create seamless engagements set new benchmarks in customer satisfaction. Integrating advanced technologies into customer service improves efficiency, enhances engagement, fosters loyalty, and drives business success.

Whether attending the EMS Leadership Summit at IPC APEX EXPO, or subscribing to workforce training, LSI ADL Technology has noted several positive changes directly related to its IPC membership. “Collaboration, brainstorming, and sharing best practices have been the most important aspects of our partnership with IPC,” says Jonathan Verity, assistant general manager at LSI ADL Technology.





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To succeed, we must find ways to work together. In an era of interconnected markets, heightened social awareness, and increasing corporate accountability, global citizenship is a powerful differentiator for businesses. No longer is...

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Navigating the complexities of international trade has become increasingly challenging following the imposition of tariffs by the Trump administration on imports from countries including China, Mexico, and Canada. These...

Knocking Down the Bone Pile: Gold Mitigation for Class 2 Electronics

May 7, 2025 | Nash Bell, Knocking Down the Bone Pile

In electronic assemblies, the integrity of connections between components is paramount for ensuring reliability and performance. Gold embrittlement and dissolution are two critical phenomena that can compromise this integrity. Gold...

Punching Out: Your Financial Preparation for a Sale

May 7, 2025 | Tom Kastner, Punching Out!

When preparing for a sale, it’s important to clean up the financials as much as possible. The fewer questions and the less that needs to be explained, the easier it is to get through due diligence without slowing things down or...

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