Innovations in Optics, Inc. Hires Customer Success Engineer
June 22, 2020 | Innovations in Optics, Inc.Estimated reading time: Less than a minute
Innovations in Optics, Inc. (IOI) is pleased to announce the addition of Karen Allardyce as Customer Success Engineer. Karen will report directly to the VP of Business Development, Kevin Carr.
Karen brings a wealth of knowledge and experience in applications for optics. She earned a B.S. and M.S. in Optics with Thesis from the University of Rochester followed by post-graduate studies at both Harvard and UCLA. In her role as Customer Success Engineer, Karen will serve as a senior liaison connecting customers and products to ensure the mutual success of both buyer and supplier.
"We are very excited to have Karen join the IOI team," said Kevin Carr. "She brings outstanding leadership skills and dedication to our customer-centric operation. Her experience and high energy level will play an instrumental role in our expansion and continued success.”
"I am thrilled to be joining the IOI team," said Allardyce. "The company has a cutting-edge core technology, compelling vision for the future, synergistic culture, engaged leadership, and is growing rapidly. I look forward to enabling IOI to be world class in quality, efficiency, and responsiveness to our customers.”
Testimonial
"Our marketing partnership with I-Connect007 is already delivering. Just a day after our press release went live, we received a direct inquiry about our updated products!"
Rachael Temple - AlltematedSuggested Items
Technica USA Named Exclusive U.S. Distributor for DCT Cleaning Products
10/14/2025 | Technica USATechnica USA is pleased to announce a strategic partnership with DCT USA, LLC, becoming the exclusive master distributor of DCT cleaning products in the United States, effective November 1, 2025.
It’s Only Common Sense: If You’re Not Differentiated, You’re Dead
10/13/2025 | Dan Beaulieu -- Column: It's Only Common Sense“Good enough” is not good enough in business. Not anymore. “Good enough” is a death sentence in today’s market. Too many companies hide behind their ISO certificates, ITAR registrations, and shiny badges of compliance as if those are supposed to impress customers, but certifications are table stakes. Everyone has them. If you think that’s your differentiator, you’re already in the grave; you just don’t know it.
Catching Up With Mark Wood, Microart Services
10/08/2025 | Dan Beaulieu, D.B. Management GroupMicroart Services has been in business for over 40 years, growing from a design PCB layout company to a full-service EMS company focused on serving its customer base with standard and custom solutions. I’ve heard from my rep friends, their competitors, and even my Canadian PCB friends that Microart is “one of the best EMS companies in North America.” That’s why I decided to speak with CEO Mark Wood to discover the secret to his company's success.
Standard of Excellence: Overcoming Service Failures—The Art of the Apology
10/08/2025 | Anaya Vardya -- Column: Standard of ExcellenceNo matter how refined the processes, how seasoned the team, or how sophisticated the technology, mistakes happen in business. A shipment goes out late. A part doesn’t meet spec. A miscommunication causes frustration. It’s the part of customer service that no one likes to talk about, but every company must master how to respond when things go wrong.
It’s Only Common Sense: Stop Whining About the Market—Outwork It
10/06/2025 | Dan Beaulieu -- Column: It's Only Common SenseWhenever the market hiccups or the industry cycle dips, I hear the same tired chorus: “The market is down. Customers aren’t buying. What can we do? We just have to wait it out.” Nonsense. If you think that by showing up, opening your doors, and waiting for the economy to smile kindly upon you, that success will follow, you are in the wrong business. Worse yet, you’re living in the wrong mindset. Most people don’t want to hear the truth that winners find business in down cycles. Losers blame the economy.