Applications and Service Engineer (Field)
Atg is seeking an Applications Engineer located in the Chicago area to join their U.S. team to support system installations, customer demos, and ongoing technical service. This role provides pre- and post-sales support, oversees machine setup and calibration, and troubleshoots on-site and remote issues. You’ll work closely with customers, engineering teams, and product developers to deliver innovative solutions and influence future system enhancements.
Key Responsibilities:
- Perform software installs, machine setup, and calibrations
- Conduct demos, training, and system buyoffs
- Develop and optimize customer assembly processes
- Troubleshoot and resolve technical issues
- Document procedures and contribute to manuals
- Collaborate cross-functionally to improve products
Qualifications:
- Associate’s degree in electrical engineering or related field
- 2–3 years in applications or field service engineering
- Experience in PCB testing or circuit board assembly preferred
- Strong knowledge of electronics, networking, and documentation
- Excellent communication and customer service skills
- Ability to travel up to 50%, domestic and international
Work is hybrid/home-based with travel. Must have valid passport.
Contact Klaus Koziol at Klaus.Koziol@mycronic.com to apply.