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Global Sourcing Spotlight: Global Sourcing is Good for Everyone

02/28/2024 | Bob Duke -- Column: Global Sourcing Spotlight
In business, as in life, it’s important to have an open mind. Take the people you work with at face value rather than what you are told by politicians and the media. It has always been amazing to me how easy it is to have resentment toward a people, as a country (or nationality) until you get up close and personal. Then it is not so easy. Dealing with people face to face, as human beings and fellow citizens of the world, where you get to see them as they are, is so much better and more productive. All business is people dealing with people. If we can keep it at that level, the world will become a much better place.

Build Tariff Planning into Product Development Strategy Early 

02/22/2024 | Andy Shaughnessy, Design007 Magazine
An attorney at DesignCon? I wasn’t sure I heard that right either, but it’s true. I sat down for an interview with international trade lawyer James Kim of ArentFox Schiff LLP. James was at the show to present a session entitled “Chips, Batteries & Charging Stations,” which highlights the Biden administration’s steps to secure the supply chain for the EV industry. James gave me a quick primer on international tariffs and trade laws, and much more.

Catching Up With Industry M&A Expert Tom Kastner of GP Ventures

02/21/2024 | Dan Beaulieu, D.B. Management Group
Every year or so, I like to chat with my friend, M&A expert Tom Kastner of GP Ventures. I know he has been busy the past few years, so I was anxious to find out more about it. He is the one person I know who really has his finger on the pulse of the industry. Tom has always been a great source of information for me and the industry as a whole.

Standard of Excellence: Moving Into the Future by Growing Your Technology

02/21/2024 | Anaya Vardya -- Column: Standard of Excellence
It’s a well-known fact that if your company is not growing and moving forward every single day, it is dying. The same rule applies to technology companies: To stay alive, you must grow your technology by keeping up with your customers’ product technology needs. Too many printed circuit board fabricators are dying a slow death because they are not willing or able to invest the time, energy, money, and passion to always work on their technology.

It’s Only Common Sense: It’s the Little Things That Matter

02/19/2024 | Dan Beaulieu -- Column: It's Only Common Sense
When it comes to business-to-business (B2B) customer service, it is often the little things that matter. While many companies focus on the big things, they ignore the little "softer things" that really create a great customer experience. I truly believe that the higher the technology a company produces, the lousier its customer service. It's as if those companies producing the highest tech products feel they deserve a pass for the easier, always important but more mundane, aspects of customer service.
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