Vuzix, Acty AR Software Solution Partner on Video Remote Assistance

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Vuzix Corporation, a leading supplier of Smart Glasses and Augmented Reality (AR) technology and products, announced a new partnership with Icona Srl, a provider of innovative software platforms including Acty, its remote video assistance software.

Acty's use cases span machinery, manufacturing, and field service and specific customer verticals include material working (metal, glass, wood, plastic, etc.), laser cutting, packaging, food and beverage (packaging, processing, bottling, filling, etc.), various appliances and equipment, and energy (renewables, installation, etc.). Most of Acty's current customers are in the manufacturing sector, working in complex and sometimes even dangerous environments, where concentration, alertness, and efficiency are of utmost importance. With Acty software and Vuzix smart glasses, the sharing of information, communication, and support are made easy, allowing customers to save time, work more effortlessly and carry out all their operations more smoothly. Acty is the remote video support software that allows you to see through the eyes of your technicians in the field.

The Augmented Reality features built into Acty allow you to guide technicians step-by-step during service interventions and troubleshoot problems in real time. With the use of Vuzix smart glasses, remote experts can work hands-free, accurately diagnose the critical problem and find a solution, reduce the time to understand the problem and avoid unnecessary travel expenses. 

"Vuzix smart glasses running Acty software represents a compelling remote support solutions for a wide range of use cases and market verticals," said Paul Travers, President and Chief Executive Officer at Vuzix. "We look forward to working with Icona to bring this solution to an expanding list of customers."

"We are very excited about our partnership with Vuzix, which allows us to take a step forward in the digital transformation of our customers.  With Vuzix' innovative and high-performance smart glasses, we will be able to more effectively meet our customers' need to assist remotely and at the same time work hands-free," said Giorgio Nepa, Chief Executive Officer at Icona.