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Estimated reading time: 4 minutes
It’s Only Common Sense: A Little LEGO Story
What do Brad Pitt, Anna Kendrick, Gillian Anderson, Britney Spears, Matthew Perry, Mayim Balik, Mark Hamill, Chris Pratt, Daniel Radcliffe, Robert Pattinson, and David Duchovny all have in common? Think about that for a minute—you probably won’t guess it in a million years.
Okay, give in? They are all AFOLs. No, not awful (my spell checker is working) they are all “adult fans of LEGO.” You’d be surprised how many AFOLs there are in the world.
The great Norman Mailer was an AFOL even before the term was created. He built a whole city of LEGO bricks in his New York apartment. He is also famous for stabbing his wife (she lived) but maybe she had touched his LEGO City creation.
By the way, the name is LEGO, not “LEGOs” and it means something like “play well” in Danish (the Netherlands is where these colorful bricks originated.) Be sure to get that right, because the LEGO people go nuts when you call them LEGOs.
Where is this all going? Well, I have a confession to make—I am a full-blown addict, a bona fide AFOL, and I have been for years. I got into LEGO building so I could get closer to my son when he was younger, and then I got hooked. I am always building with LEGO bricks, and I mean always. Even when I am on non-video Zoom calls, people have been known to ask, “What is that clicking I hear in the background?”
I am so addicted that I have built every LEGO set I want to build and have spent time online finding similar sets from non-LEGO companies. And since LEGO let the patent lapse years ago there are plenty of them. Some of them are even better than the original LEGO kits.
During this pandemic, not being able to travel and working from home, I have built over 30 sets. I have built so many that I am running out of room in my office. I am such an addict to these LEGO creations that they have replaced my beloved books. Many of my books have been exiled to the sunporch while my LEGO sets take their place on my office shelves.
And by the way, we’re not even going to talk about what these sets cost (especially not to my wife). Let’s just say the architecture and building series that I prefer are over $200.
So let me share a little business lesson taken from the history of LEGO. Talk about people who came to success kicking and screaming all the way.
In the 1950s, the company was building wooden toys like those little ducks that you pull on a string. Exciting stuff … yawn. Well, wood burns, and after their factory burned down three (!) times, they finally got the message to stop using wood and manufacture using something else. So, they invented these little interlocking plastic bricks.
They sold the bricks in boxes, with the biggest set including about 5,000 pieces. They liked the idea that a kid could dump the bricks on the floor and create stuff (not to mentioned causing their parents swear when they stepped on them.) The problem with this plan was that once a kid got a huge bin of LEGO bricks, the buying was done. There was no more repeat business, and as a result, they started going out of business.
Then someone in the company got the bright idea to develop construction kits so kids could build a fire station, or a train, and play with it and then want to build something else. This way they could sell more kits forever. They could design all kinds of construction kits and get kids to buy them. Of course, management hated the idea and fought it for two years before they decided to do it. As we all know, it was a success.
Then a few years later, one of their executives got a call from this company called Lucasfilm, wanting to know if they were interested in working with them to develop products based on this little movie called Star Wars. Naturally, they were not interested. LEGO did not license products and, by the way, there were weapons in Star Wars; LEGO did not sell models of weapons. But after a lot of meetings and banging of tables they decided to make the deal with Lucasfilm. And the rest, of course, is history—a rich history at that.
A few years later, a Chicago architect approached them with the idea of making LEGO brick models of famous buildings like the Sears Tower. Being the open-minded execs that they were, they said “nej.” But the architect, apparently not having much to do, persisted. To get rid of him, the execs told him to design it, and they would send him the bricks to build the kits himself. He and his wife put together the kits and sold them in museum gift shops; they sold out immediately. The LEGO folks were still not interested until they figured out that they could charge seven times more for architecture kits than regular kid kits because adults were interested in buying and building them. They decided to go for it.
And that, ladies, and gentlemen, is the simplified (but true) version of the LEGO story or how a bunch of hard-headed company leaders backed themselves into the corner of being the most successful toy company in the world. So, the next time someone comes to you with an innovative idea for your company, think first before giving them your customary, knee-jerk response of “nej;” tell them “ja.”
It’s only common sense.
Dan Beaulieu is president of D.B. Management Group.
More Columns from It's Only Common Sense
It’s Only Common Sense: You Need to Learn to Say ‘No’It’s Only Common Sense: Results Come from Action, Not Intention
It’s Only Common Sense: When Will Big Companies Start Paying Their Bills on Time?
It’s Only Common Sense: Want to Succeed? Stay in Your Lane
It's Only Common Sense: The Election Isn’t Your Problem
It’s Only Common Sense: Motivate Your Team by Giving Them What They Crave
It’s Only Common Sense: 10 Lessons for New Salespeople
It’s Only Common Sense: Creating a Company Culture Rooted in Well-being