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Gartner Survey Reveals 80% of Executives Think Automation Can Be Applied to Any Business Decision
August 23, 2022 | Gartner, Inc.Estimated reading time: 2 minutes

A recent survey by Gartner, Inc. found that 80% of executives think automation can be applied to any business decision. As automation becomes embedded in digital business, the survey revealed how organizations are evolving their use of artificial intelligence (AI) as part of their automation strategies.
“The survey has shown that enterprises are shifting away from a purely tactical approach to AI and beginning to apply AI more strategically,” said Erick Brethenoux, distinguished VP analyst at Gartner. “For example, a third of organizations are applying AI across several business units, creating a stronger competitive differentiator by supporting decisions across business processes.”
The survey was conducted online from October through December 2021 among 699 respondents in the U.S., Germany and the U.K., at organizations who have deployed AI or intend to deploy AI within three years.
Gartner analysts are discussing the keys to successful AI implementations and barriers to AI operationalization during the Gartner Data & Analytics Summit, taking place in Orlando through Wednesday.
Organizations Still Challenged to Move AI From Pilot to Production
The Gartner survey revealed that on average, 54% of AI projects make it from pilot to production. This is a slight increase from the Gartner 2019 AI in Organizations Survey, which reported an average of 53% of AI projects that make it to production.
“Scaling AI continues to be a significant challenge,” said Frances Karamouzis, distinguished VP analyst at Gartner. “Organizations still struggle to connect the algorithms they are building to a business value proposition, which makes it difficult for IT and business leadership to justify the investment it requires to operationalize models.”
Forty percent of organizations surveyed indicated that they have thousands of AI models deployed. This creates governance complexity for the organization, further challenging data and analytics leaders’ ability to demonstrate return on investment from each model.
Talent Not a Significant Barrier to AI Adoption
While talent shortages are often assumed to impact AI initiatives, the survey found it is not a significant barrier to AI adoption. Seventy-two percent of executives reported that they have or can source the AI talent they need.
“The most successful organizations use a combination of in-house development and external hiring for AI talent. This ensures that the team renews itself continuously by learning new AI skills and techniques and considering new ideas from outside the organization,” said Brethenoux.
AI Security and Privacy Concerns Misplaced
Security and privacy concerns were not ranked as a top barrier to AI adoption, cited by just 3% of executives surveyed. Yet, 41% of organizations reported they have previously had a known AI privacy breach or security incident.
When asked which parties the organization was most worried about when it comes to AI security, 50% of respondents cited concerns about competitors, partners or other third parties, and 49% were concerned about malicious hackers. However, among organizations who have faced an AI security or privacy incident, 60% reported data compromise by an internal party.
“Organizations’ AI security concerns are often misplaced, given that most AI breaches are caused by insiders,” said Brethenoux. “While attack detection and prevention are important, AI security efforts should equally focus on minimizing human risk.”
More insights from the survey are available in the complimentary Gartner webinar, “The Gartner AI Survey Top 4 Findings.” Gartner clients can learn more in “TechWave: Artificial Intelligence Annual Survey Findings.”
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Schneider Electric Reinforces India Strategy with Acquisition of Remaining Stake
07/31/2025 | Schneider ElectricSchneider Electric, the global leader in the digital transformation of energy management and automation, today announces that it has signed an agreement to acquire the remaining 35% stake of Schneider Electric India Private Limited (“SEIPL”) from Temasek to reach full ownership.
Brian O’Donnelly Appointed to Expanded Role, Strengthening Global Leadership to Drive Growth in the Fujifilm’s Electronic Materials Business
07/31/2025 | FujifilmFUJIFILM Corporation (President and CEO, Representative Director: Teiichi Goto) today announced that the company has appointed Brian O’Donnelly as its Corporate Vice President, strengthening global leadership to drive growth in the Electronic Materials Business.
Global Sourcing Spotlight: Risk Management Strategies in Global Sourcing
07/23/2025 | Bob Duke -- Column: Global Sourcing SpotlightIn the global economy, businesses rely increasingly on international suppliers to optimize costs, enhance product quality, and expand market reach. However, global sourcing has a range of risks that can disrupt supply chains, inflate costs, and damage brand reputations. To mitigate these challenges and ensure business continuity, implement robust risk management strategies. Here are some critical risk management approaches to global sourcing, supported by real-world examples and actionable insights.
Marcy’s Musings: From Pitch to PO—The Sales Stack
07/21/2025 | Marcy LaRont -- Column: Marcy's MusingsIt is a foundational truth that a company lives and dies by its sales. Receiving that PO or contract starts the operational chain. It is the purest symbol of the machinations of the business process: You are paying me for something I am doing, making, or sourcing for you. Then, every single thing a business does in executing and fulfilling that sales agreement speaks directly to customer experience and whether more POs will follow. You won't keep customers if you don't make a quality product and provide strong customer service.
July 2025 PCB007 Magazine: Sales—From Pitch to PO
07/18/2025 |Though all parts of a company are essential for holistic success, it is a foundational truth that a company lives and dies by its sales. If there are no sales, the company eventually ceases to exist, or as Henry Ford says, “Nothing happens until someone sells something.” In the July issue of PCB007 Magazine, we break down the sales stack and provide a guide to up your sales game.