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We go back to basics this month with a recount of a little history, and look forward to addressing the many challenges that high density, high frequency, adhesion, SI, and corrosion concerns for harsh environments bring to the fore. We compare and contrast surface finishes by type and application, take a hard look at the many iterations of gold plating, and address palladium as a surface finish.
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GPV Customer Experience Summit 2024
February 26, 2024 | GPVEstimated reading time: Less than a minute

On 22-23 February 2024, Sales and Account Management together with important expert areas met in Munich, Germany, to get input, exchange ideas and discuss how to ensure excellent customer experience throughout the entire customer journey.
“The aim of this summit is to create a good dialogue between Sales and Account Management on how we can serve our customers even better in the future. As the second largest European EMS, rules of play have changed, and we need to stay sharp always. It is essential that we consistently meet our customers’ demands and exceed their expectations. With the summit, we hope to strengthen the foundation for strong partnerships with our customers and ensure the best range of service offerings,” says Thomas Kaiser, CBO for Market and Procurement at GPV.
Along with Thomas Kaiser, the Executive Leadership Team was fully represented at the summit by CEO Bo Lybaek, CFO Henrik Tornbjerg and COO Martin Kjærbo.
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