Nolan's Notes: Find the Help You Need—Accessing Technical Resources
Standard of Excellence: Building Trust with Customers—The Foundation of Excellent Service
Global Citizenship: Global Citizenship in Environmental Sustainability
MKS Instruments Receives 2023 Outstanding Service Award from MFLEX
February 29, 2024 | MKS Instruments, Inc.Estimated reading time: Less than a minute
MKS Instruments, Inc., a global provider of technologies that transform our world, recently received the 2023 Outstanding Service Award from MFLEX, a global leader in flexible printed circuit board manufacturing and assembly. The award recognizes MKS for outstanding customer support and system service in high-production manufacturing environments.
“We are honored to be recognized by MFLEX for our strong Service capabilities,” said John T.C. Lee, President and Chief Executive Officer at MKS. “Our dedicated team understands the importance of maximizing our system performance and is committed to providing continued outstanding products, service and support to further build trust and collaboration with our customers.”
MKS’ ESI service team was recognized by MFLEX with their 2023 Outstanding Service Award for actively working with the process engineering team to ensure maximum system uptime and productivity. This close cooperation allowed MFLEX to achieve their annual targets for laser drilling equipment utilization and laser process yield. MKS has over 120 industry-leading ESI 5335™ and CapStone™ Flex PCB laser drilling systems at the MFLEX Suzhou, China manufacturing facility, enabling high-volume production for the latest innovations in Flexible PCB material.
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