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Advanced Energy Opens Design and Service Center in the Greater Boston Area

09/20/2024 | BUSINESS WIRE
Advanced Energy – a global leader in highly engineered, precision power conversion, measurement and control solutions – has announced the opening of a new design and service center in Wilmington, MA.

GPV Exhibits at Electronica 2024

09/19/2024 | GPV
From 12 to 15 November 2024, GPV participates at Electronica in Munich, Germany. Find us in Hall A1, stand no. 115.

Scanfil Suzhou Performs Perfectly – Double Honors from Danfoss

09/16/2024 | Scanfil
Scanfil Suzhou has once again received not one but two valued awards from Danfoss. The team has been honored with the Best Delivery Supplier award by Danfoss Drives and the Best Service Supplier award by Danfoss Power Solution.

Circuit Technology Center Announces Expanded Tinning Services Capacity

09/16/2024 | Circuit Technology Center
Circuit Technology Center announces it has expanded its electronic component tinning services capacity.  Four (4) Hentec-Odyssey 1325 robotic hot solder dip machines are in full operation to meet the increasing demand from the defense and high-reliability customer base that requires component tinning services for tin whisker mitigation, gold mitigation, and lead re-conditioning.

It’s Only Common Sense: Training Great Customer Service Reps

09/16/2024 | Dan Beaulieu -- Column: It's Only Common Sense
In building a successful business, you can’t ignore customer service. We all know it, but sometimes we overlook it. You could have the best most cutting-edge technology on the market, and a killer marketing plan, but if your customer service stinks, you’re in trouble. I’ve been in this industry for more years than I’d like to count, and one thing I’ve learned is that customer service isn’t just the front line, it’s the lifeline of any business. That’s why it’s only common sense to invest in training great customer service reps (CSRs).
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