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Tyco Electronics Introduces Limited Warranty Machine Program
November 13, 2003 |Estimated reading time: 1 minute
Willow Grove, Pa. — The Tyco Electronics Automation Group (TEAG) at Tyco Electronics, a business segment of Tyco International Ltd. has launched a limited warranty machine program.
The goal of the program is to address the cost-conscious customer who has a limited budget, yet prefers to deal directly with an OEM. Dealing directly with TEAG provides professional and timely responses to technical questions and the availability of factory training services for the life of the equipment from the company that builds the machines. Additionally, by purchasing through TEAG, customers are able to obtain original parts and accessories and avoid the $10,000 registration fee for machines purchased through third party sources.
Additionally, TEAG will no longer offer full coverage 90-day warranty machines. Rather, TEAG will offer two classes of equipment: factory certified pre-owned and limited warranty pre-owned.
Not all customers want the coverage offered by a factory certified pre-owned machine. In order to minimize the initial investment for the customer, TEAG is offering a limited warranty, which will exclude certain service items and have other restrictions.
Each machine offered in this program will be selected based on the history of use, as well as an evaluation against an internally generated checklist covering a host of items ranging from the revisions of certain core items to the integrity of certain components. Furthermore, the machine will be assessed and validated to perform more than 28 tests before it will be evaluated to build a factory-supplied demo board with a mix of components.
Tyco Electronics Automation Group (TEAG), a business unit of Tyco Electronics, is a leading supplier of automated equipment that is used in the manufacturing of printed circuit board assemblies and systems. For more information, visit automation.tycoelectronics.com.