SMTC Wins Frost & Sullivan Best Practices Award for Customer Value Leadership
May 23, 2019 | SMTC CorporationEstimated reading time: 2 minutes
SMTC is the recipient of the 2019 Frost & Sullivan Best Practices Award for Customer Value Leadership in the electronics manufacturing services industry. The honor, now being awarded to SMTC for the second time in three years, recognizes the company as a leader in global electronics manufacturing services for its superior leadership, technological innovation, and exceptional customer service.
“Frost & Sullivan is pleased to announce that SMTC is the recipient of our 2019 Best Practices Award for Customer Value Leadership in the electronics manufacturing services industry. SMTC stands out in the market by virtue of its ability to meet all of its customers’ end-to-end EMS needs, from design and development to new product launches, across a broad array of end markets,” said Aravind Seshagiri, research director, Frost & Sullivan.
“We are honored again to be recognized by Frost & Sullivan with their prestigious EMS Customer Value Leadership award. The award reflects our organization’s dedication to delighting our customers with superior service that seamlessly supports their businesses with innovative solutions and products,” said Ed Smith, SMTC’s president and chief executive officer. “Our improving financial performance, gains in expanding our customer base, operational efficiency, human capital and growth potential were also contributing factors for our selection,” Smith added.
Frost & Sullivan’s team of analysts independently evaluated SMTC and other companies in the EMS market and measured performance through in-depth interviews, analysis, and extensive research to identify best practices. To be recognized as an awardee a company must demonstrate best-in-class excellence in implementing strategies that proactively create material and lasting value for their customers—and focus on improving the customer’s return on investment (ROI). This award also recognizes a company’s unique focus on augmenting the value that its customers receive—beyond providing good customer service—such that it leads to improved customer acquisition and long-term retention.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, collaborates with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, Frost & Sullivan has been developing growth strategies for the global 1000, emerging businesses, the public sector, and the investment community.
About SMTC Corporation
SMTC Corporation was founded in 1985 and acquired MC Assembly Holdings, Inc. in November 2018. Following the MC Assembly acquisition, SMTC has more than 50 manufacturing and assembly lines in United States, China and Mexico which creates a powerful low-to-medium volume, high-mix, end-to-end global EMS provider. With local support and expanded manufacturing capabilities globally, including fully integrated contract manufacturing services with a focus on global original equipment manufacturers (OEMs) and emerging technology companies, including those in the Defense and Aerospace, Industrial, Power and Clean Technology, Medical and Safety, Retail and Payment Systems, Semiconductors and Telecom, Networking and Communications; and Test and Measurement industries. As a mid-size provider of end-to-end electronics manufacturing services (EMS), SMTC provides printed circuit boards assemblies (PCB) production, systems integration and comprehensive testing services, enclosure fabrication, as well as product design, sustaining engineering and supply chain management services. SMTC services extend over the entire electronic product life cycle from the development and introduction of new products through to the growth, maturity and end-of-life phases.
Suggested Items
I-Connect007 Editor’s Choice: Five Must-Reads for the Week
05/10/2024 | Marcy LaRont, PCB007 MagazineSpring is a renewal each year as dormant flora bloom, and baby ducklings and geese are ever present in local bodies of water. Even though it is beginning to get hot, I love this time of year in Arizona, with the sun waking me around 5 a.m. It fills me with an energy that I often lose in the dark winter months. Wherever you find yourself in the world, I hope you are enjoying Spring and that you are filled with energy and enthusiasm for all the great work part of our daily lives in this industry.
ViTrox Presents Next-Gen Intelligent Manufacturing Solutions at SEMICON Southeast Asia 2024
05/10/2024 | ViTroxViTrox, which aims to be the world’s most trusted technology company, is pleased to announce its participation as an exhibitor and Platinum sponsor at SEMICON Southeast Asia 2024! Join us from May 28-30 at Booth #1504 in Malaysia International Trade and Exhibition Centre (MITEC), KL, to experience our advancement in technology and manufacturing.
Podcast Review: On the Line with… Designing for Reality
05/09/2024 | Duane Benson, Positive Edge LLCAs a technologist, if I were forced to come up with just one recurring theme that I might call a professional “nemesis,” it would be the difference between theory and reality. A lot of technology we have at our disposal works well in theory but falls short when reality hits. That’s not the only reason I chose to listen to and review On the Line with… Designing for Reality, featuring a series of conversations with ASC Sunstone’s Matt Stevenson, but it certainly helped that the title caught my eye.
NEOTech Positions Itself as Microelectronics Industry Leader with High-Technology Investments
05/09/2024 | NEOTechNEOTech, a leading provider of electronic manufacturing services (EMS), design engineering, and supply chain solutions in the high-tech industrial, medical device, and aerospace/defense markets, announces a significant investment in acquiring new Palomar 8100 wire bonder machines, enhancing the company’s positioning as a leader of cutting-edge microelectronics assemblies for mission-critical applications.
MKS’ Atotech, ESI to Participate in CPCA Show
05/09/2024 | MKS’ AtotechMKS’ Atotech, and ESI will participate in the CPCA Show 2024. The show will be held from May 13 to 15, 2024, at the National Exhibition and Convention Center (Shanghai) and will bring together domestic and international manufacturers in the electronic circuit industry.