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Suggested Items

Get Uncomfortable or Get Run Over: How AI Is Reshaping the EMS Industry

12/17/2025 | Mark Wolfe, Global Electronics Association
Imagine crossing a highway blindfolded. You might make it across a few times, but if traffic builds, the odds catch up. In the EMS industry, ignoring AI feels much the same way. You can keep doing what worked in the past, but as the pace of change accelerates, standing still becomes the riskiest move of all. After hosting my first EMS leadership roundtable earlier this year, I found myself repeating a line that has since become a theme: “You need to get uncomfortable and start to understand this stuff, or it will run you over.”

SEL: Revolutionizing PCB Production Through MES, Partnerships, and Vision

08/21/2025 | Barry Matties, I-Connect007
Two years ago, we visited Schweitzer Engineering Laboratories (SEL) to better understand its new captive greenfield PCB facility. We recently returned, this time to discuss how this bold vision has transformed the industry. Barry Matties met with John Hendrickson, engineering director, and Jessi Hall, vice president of vertical integration, to discuss the transformative capabilities of Factory Core, SEL’s custom manufacturing execution system (MES), which allows for real-time monitoring of workflow and machine performance, and has led to impressive improvements in quality and cost efficiency.

Standard of Excellence: The Power of Personalization in Customer Care

02/19/2025 | Anaya Vardya -- Column: Standard of Excellence
Providing outstanding customer care is essential, yet many companies struggle to deliver service that leaves a lasting, positive impression. The secret lies in personalization. When you tailor your services to meet the unique needs of your customers, you win their loyalty and position yourself as a partner in their success. Here’s how personalization can transform your customer care strategy and elevate your business.

Bridging the Gap: Workforce Collaboration in East Texas

02/13/2025 | Cory Blaylock, IPC
IPC has partnered with Stephen F. Austin State University's (SFASU) Center for Applied Research and Rural Innovation (CARRI) and the IPC Education Foundation on a transformative project aimed at aligning academic training with real-world demands in electronics manufacturing.

It’s Only Common Sense: The Customer Isn’t Always Right

01/20/2025 | Dan Beaulieu -- Column: It's Only Common Sense
There’s a mantra that’s considered gospel: “The customer is always right.” However, customers aren’t always right. Sometimes, they’re misinformed, unreasonable, or wrong. It’s how you handle customers in those moments that can define your company’s reputation, shape customer relationships, and improve your operations.
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