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Pluritec Expands Service Network in the USA with New Hire in Chicago
November 18, 2024 | PluritecEstimated reading time: 1 minute
Pluritec a leading supplier of machines for printed circuit boards, is excited to announce the expansion of its service network in the United States through the hiring new service engineer, Ernesto Raygoza, based in Chicago. This strategic move is designed to enhance Pluritec’s commitment to providing exceptional customer support and to better serve its growing client base throughout the region.
Raygoza will be responsible for delivering on-site technical support, conducting maintenance and repairs, and ensuring clients maximize the performance and longevity of their PCB manufacturing equipment. By establishing a dedicated engineering presence in Chicago, Pluritec aims to foster stronger relationships with its customers and respond more efficiently to their needs.
“We are thrilled to expand our capabilities in the USA with the addition of Mr. Raygoza in Chicago,” said Maurizio Bonati, VP Sales at Pluritec. “This expansion not only reflects our dedication to customer satisfaction but also positions us to provide quicker, more effective support to our clients in the region. We are committed to ensuring that our customers can achieve the best possible outcomes with their PCB machinery.”
Pluritec's innovative solutions continue to set the industry standard, and this expansion underscores the company’s ongoing dedication to growth and excellence in customer service. The newly appointed service engineer expands Pluritec service network and has the goal of enhancing service delivery and operational efficiency for clients throughout the Midwest.
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Julia McCaffrey - NCAB GroupSuggested Items
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Catching Up With Mark Wood, Microart Services
10/08/2025 | Dan Beaulieu, D.B. Management GroupMicroart Services has been in business for over 40 years, growing from a design PCB layout company to a full-service EMS company focused on serving its customer base with standard and custom solutions. I’ve heard from my rep friends, their competitors, and even my Canadian PCB friends that Microart is “one of the best EMS companies in North America.” That’s why I decided to speak with CEO Mark Wood to discover the secret to his company's success.
North American EMS Industry Shipments Down 1.4% in August
10/02/2025 | Global Electronics AssociationThe Global Electronics Association announced the August 2025 findings from its North American Electronics Manufacturing Services (EMS) Statistical Program. The book-to-bill ratio stands at 1.26.
It’s Only Common Sense: Stop Chasing New Customers and Start Keeping the Ones You Have
08/11/2025 | Dan Beaulieu -- Column: It's Only Common SenseCustomer retention is not glamorous. It doesn’t have a flashy ad campaign, it’s not going viral on social media, and nobody’s handing out “Best in Retention” awards at trade shows. However, if you’re running a proper business, not a popularity contest, then customer retention is where you make your money. However, too many companies treat customer retention as an afterthought.