The Chemical Connection: Through-glass Vias in Glass Substrates
It’s Only Common Sense: Why Sales Teams Fail (and How to Fix Them)
The Marketing Minute: A Brand Visibility Playbook—Get Seen, Heard, and Remembered
AIM Solder Promotes Kelly Cardone to Vice President, Customer Experience
January 21, 2025 | AIMEstimated reading time: 1 minute
AIM Solder, a global leader in solder assembly materials for the electronics industry, is thrilled to announce the promotion of Kelly Cardone to Vice President, Customer Experience. This promotion highlights AIM’s commitment to offering superior support and customer experience.
Since joining AIM Solder over 18 years ago, Kelly has demonstrated exceptional leadership, a deep understanding of customers’ needs, and an unwavering commitment to delivering exceptional support both internally and externally. In her previous role as Director of Marketing & Customer Experience, Kelly led efforts to establish a positive brand image, instilling trust in customers and ensuring outstanding experiences that have encouraged long-term loyalty.
In her new role as Vice President, Customer Experience, Kelly will continue to champion AIM’s customer-first philosophy, ensuring that every aspect of the customer journey is seamless, efficient, and deeply responsive to their needs. She will drive the strategy for elevating AIM’s customer service, forging stronger relationships with clients, and ensuring that AIM remains at the forefront of providing innovative solutions and personalized support.
“Kelly’s promotion reflects not only her contributions and leadership within the company but also our confidence in her ability to further drive our customer-centric culture as we continue to grow,” said David Suraski, Executive Vice President, Assembly Materials Division.
AIM’s commitment to customer experience goes beyond just providing best in class products—it is about fostering meaningful, lasting partnerships and delivering tailored solutions that help customers succeed. Under Kelly’s leadership, AIM will continue to set the standard for excellence in customer service, ensuring that customers have the resources and support they need to thrive in an ever-evolving industry.
Share on:
Suggested Items
CEE PCB Appoints KT Technical Solutions as North American Sales Representative
06/23/2025 | CEE PCBStrategic Partnership Expands CEE PCB’s Reach into the North American Market with a Focus on Customer-Centric Service and High-Quality Manufacturing
Benchmark Strengthens Presence in Jalisco with Grand Opening of Advanced Manufacturing Facility in Guadalajara
06/21/2025 | BUSINESS WIREBenchmark Electronics, Inc., a global provider of engineering, design, and manufacturing services, celebrated the grand opening of its brand-new manufacturing facility in Guadalajara, Mexico.
It’s Only Common Sense: Why Sales Teams Fail (and How to Fix Them)
06/22/2025 | Dan Beaulieu -- Column: It's Only Common SenseIn sales, success is never a given. Despite best intentions, the most well-resourced sales teams can stumble. Understanding why is the first step toward creating a high-performing sales force. Here are the main reasons sales teams fail—and actionable strategies to fix them.
SolderKing’s Successful Approach to Modern Soldering Needs
06/18/2025 | Nolan Johnson, I-Connect007Chris Ward, co-founder of the family-owned SolderKing, discusses his company's rapid growth and recent recognition with the King’s Award for Enterprise. Chris shares how SolderKing has achieved these award-winning levels of service in such a short timeframe. Their secret? Being flexible in a changing market, technical prowess, and strong customer support.
PMGC Holdings Signs Letter of Intent to Acquire Profitable U.S.-Based Electronics Manufacturing Company
06/10/2025 | Globe NewswirePMGC Holdings Inc., a diversified public holding company, is pleased to announce the signing of a non-binding Letter of Intent (LOI) to acquire a U.S.-based, cash-flow positive electronics contract manufacturing company with over 40 years of operational history.