Rick Meraw, group vice president, quality, for Gardien Services, discusses with I-Connect007's Pete Starkey the responsibilities of quality management in a global quality assurance service company, ensuring consistency of standards and technology across all geographical locations, cross-pollination of knowledge and skills, and making best use of data for real-time feedback and process improvement.
Watch the interview here.
productronica 2015: Gardien's Quality Management in a Global Quality Assurance Organisation
| Real Time with...productronicaEstimated reading time: 1 minute