SMT Perspectives and Prospects: Warren Buffett’s Perpetual Wisdom, Part 1
Standard of Excellence: Training Your Team to Excel in Customer Service
Smart Automation: What Industry 4.0 Means for Mid-sized Electronics Manufacturing
Universal Instruments, Cogiscan Team up for Factory Traceability & Connectivity
January 5, 2017 | Cogiscan Inc.Estimated reading time: 2 minutes
Cogiscan Inc. was chosen by Universal Instruments to support traceability and connectivity requirements for one of its major customers. Universal was recently selected by a leading EMS provider to source and supply complete production lines for a new facility. The customer requirement included Universal’s core product offerings for automated pick-and-place in SMT and automated through-hole insertion, as part of a comprehensive factory-wide solution.
The EMS provider needed a complete traceability solution to cover every single operation on each line in order to meet the needs of their OEM customers. Universal thoroughly evaluated multiple vendors to support these traceability requirements, and chose to collaborate with Cogiscan. Track, trace and control is what Cogiscan is known for, and that is exactly what Universal needed in order to put together a true connected factory solution.
"It's truly an honor that Universal Instruments chose to collaborate with Cogiscan. The team at Universal evaluated potential partners based on a deep understanding of their customer's objectives and requirements. The net result is a completely connected factory that will provide their customer with a significant competitive edge for years to come," stated Mitch DeCaire, Cogiscan Channel Account Manager.
Universal also served as a complete systems integrator for the entire project, including the selection and delivery of best-fit equipment for all operations throughout each line, such as screen printers, automated inspection and reflow. Cogiscan was a perfect fit, with the biggest interface library on the market, enabling them to connect to each different type of machine.
“We selected Cogiscan because the company is a focused Track, Trace and Control solutions provider, offering connectivity, data collection, and a modular suite of TTC application modules. We also found Cogiscan to be extremely responsive and willing to collaborate with us,” said Universal Instruments Vice President of Customer Operations Brad Bennett.
Cogiscan does not compete or overlap with any of Universal’s software, but rather complements its software products, enabling Universal to offer a complete TTC solution that connects to all of the different equipment on each line.
This successful collaboration between Universal Instruments and Cogiscan has led to other joint ventures, including machine and software connectivity projects. Through a fully connected and intelligent manufacturing environment, Universal's customers will be able to implement Industry 4.0 initiatives to improve productivity, quality and visibility on the shop floor.
About Cogiscan Inc.
Cogiscan is the leading track, trace and control (TTC) solutions provider for the electronics manufacturing industry. The scalable Cogiscan platform perfectly integrates with all major equipment types, and is highly configurable to enable a personalized solution to each customer’s specific production needs. Since 1999 Cogiscan has attained several international patents for TTC hardware and software, and has won multiple awards throughout the years.
About Universal Instruments
Universal Instruments is a global leader in the design and manufacture of advanced automation and assembly equipment solutions for the electronics manufacturing industry. Universal Instruments delivers comprehensive solutions to a global customer base by leveraging exclusive process expertise combined with its innovative portfolio of flexible platforms for surface mount, insertion mount, advanced semiconductor packaging, and end-of-line automation. Universal Instruments is headquartered in Conklin, N.Y., USA, with offices in Europe, Asia and the Americas.
Share on:
Testimonial
"The I-Connect007 team is outstanding—kind, responsive, and a true marketing partner. Their design team created fresh, eye-catching ads, and their editorial support polished our content to let our brand shine. Thank you all! "
Sweeney Ng - CEE PCBSuggested Items
Insulectro Facilitates Fabricator Access to EMC Mass Lam Capabilities
07/30/2025 | InsulectroInsulectro, the largest distributor of materials used in the manufacturing of printed circuit boards and printed electronics, announces a new service - a system to help our customers to access EMC's well established mass lam offerings. Long a leader in mass lam manufacturing, EMC is the exclusive supplier in Insulectro's laminate and pre preg portfolio.
PARMI USA Expands Mexico Presence with the Addition of Omar Lopez as Sales Manager for Northern Region
07/29/2025 | PARMI USAPARMI USA, INC., a leader in advanced 3D inspection systems, is pleased to announce the hiring of Omar Lopez as Sales Manager for Northern Mexico.
Standard of Excellence: Training Your Team to Excel in Customer Service
07/30/2025 | Anaya Vardya -- Column: Standard of ExcellencePeople often consider technical capability and delivery speed as the gold standards in manufacturing, but customer service is a powerful differentiator. Advanced technologies and rigorous certifications may open doors, but the way a company treats its customers determines whether those doors stay open. It’s essential to train teams to deliver exceptional customer service, from top-level leadership to every point of customer interaction.
It’s Only Common Sense: How to Win Back Lost Customers
07/28/2025 | Dan Beaulieu -- Column: It's Only Common SenseLosing customers is inevitable. However, while it’s tempting to focus solely on acquiring new customers, it’s significantly valuable to regain lost customers. I call it bringing home the orphans, and it requires understanding their needs, addressing their concerns, and reestablishing trust.
From Factory Floor to ‘The Component Store’
07/25/2025 | Marcy LaRont, I-Connect007Daniel Beauvois began his career in PCB manufacturing 15 years ago with zero industry experience—just a willingness to learn. Daniel immersed himself in every step of circuit board production, from hanging out on the factory floor to giving plant tours. Now, as founder of The Component Store, he’s an independent sales rep known for integrity, persistence, and deep technical knowledge. In this interview, Daniel reflects on his journey, the realities of being an outside rep, and what it takes to earn—and keep—a customer’s trust in an ever-evolving electronics industry.