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Global Unified Communication as a Service Market to Grow at a CAGR of 25.32% by 2021
March 22, 2017 | Business WireEstimated reading time: 1 minute
Research and Markets has announced the addition of the "Global Unified Communication as a Service Market 2017-2021" report to their offering. The global unified communication as a service market to grow at a CAGR of 25.32% during the period 2017-2021.
The report, Global Unified Communication as a Service Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the Key vendors operating in this market.
According to the report, one driver in market is increased use of UCaaS by SMBs. The SMB segment is largely characterized by owner-driven businesses that lack standardized processes and IT knowledge. The intense competition has made SMBs realize that investing in IT has a direct and positive impact on their businesses. IT providers are required to reach out to geographically spread SMBs and educate them on business offerings and their subsequent business impact.
The number of SMBs is increasing exponentially in developing nations due to the implementation of government policies and programs that encourage entrepreneurship. SMBs are exposed to various types of challenges such as fluctuating consumer demands, complexities in the supply chain management system, and unstable macroeconomic factors. SMBs are usually fragmented and unorganized, which often compels vendors to market their IT solutions through direct channels.
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