The Marketing Minute: If Your Marketing Budget Gets Cut in Half, Then What?
Punching Out: How Are the Big Boys in Electronics Doing?
It’s Only Common Sense: Complexity Is the Enemy of Profit
Elmatica Appoints New Customer Service Manager
October 24, 2017 | ElmaticaEstimated reading time: 2 minutes
Increase in business and focus on compliance leads to adjustments in the customer service department, for PCB broker Elmatica.
"We have identified an increased demand for customer support and focus in relation to compliance, in particular towards our customers in the defense industry. With Estelle Blocklet stepping up as customer service manager, we strengthen our focus and competence within this field. However, the main focus is still to give our customers the VIP treatment they deserve and further develop our customer service routines," says Vidar Olsen, chief procurement officer.
Blocklet has been with the company for a year and has played an important role in implementing new control systems.
"With an upturn of customers on all continents and industries, we also see a need for advanced customer service introduction to Elmatica, in regard to communication and integration. Despite her short time with the company, Blocklet has shown herself as a valuable asset by improving existing procedures to provide the quality service and support internally, but first of all towards our customers," says Olsen.
"I am grateful for the increased responsibility and I look forward to further contribute to keep our commitments towards customers and make sure we live up to our motto: Nobody completes your purchasing process better than us," says Customer Service Manager, Estelle Blocklet.
About Elmatica
Elmatica was established in 1971 and is the oldest broker of PCB in the world. Delivering to five continents and 39 countries with over 10 000 orders per year, to small family businesses and companies listed on the stock exchange. With over 46 years experience in the industry, Elmatica has a unique understanding of the market, demand, supply to three continents, compliance and future trends and possibilities of Printed Circuits. We are honored for being selected to chair several new independent standards in our industry, with organizations as IPC and iNEMI. Elmatica’s products include consulting, procurement, manufacturing, and logistics. Elmatica is all about the future of PCB. For more information, click here.
Share on:
Testimonial
"Our marketing partnership with I-Connect007 is already delivering. Just a day after our press release went live, we received a direct inquiry about our updated products!"
Rachael Temple - AlltematedSuggested Items
Top Business Groups Urge Congress to Extend, Expand Successful Semiconductor Tax Credit
05/14/2026 | SIAThe Semiconductor Industry Association (SIA) and a broad coalition of 17 other top business and trade groups in a letter urged Congress to extend the Advanced Manufacturing Investment Credit (AMIC) – a highly impactful tax credit for chip production that is set to expire at the end of this year – and expand it to cover semiconductor design and other critical R&D activities.
New Courses: Advance Your Electronics Expertise in June and July
05/14/2026 | Global Electronics AssociationStay current with design, manufacturing, and quality standards by enrolling in one of these online instructor-led courses starting in June and July from ElectronicsU at the Global Electronics Association, designed to help professionals at every level sharpen their skills and advance their careers. These live, expert-led sessions combine flexibility with real-time interaction, allowing participants to learn directly from seasoned industry professionals while collaborating with peers worldwide. Access to all applicable IPC standards is included in the courses.
The Journey from Dilution to Zero Liquid Discharge
05/11/2026 | Richard Nichols, GreenSource EngineeringIf you’re familiar with the PCB industry, and a little long in the tooth like me, you may remember the cry, “The water board is here!” (or an equivalent authority). This was the signal for a frantic but regularly rehearsed exercise to turn on all the rinses. This anecdote demonstrates that in the early days of PCB production, prevailing practices revolved around a “dilution is the solution” mentality, in which manufacturers used copious amounts of water to dilute contaminants before discharging them into regulated municipal wastewater systems or natural water bodies.
I-Connect007 Editor’s Choice: Five Must-Reads for the Week
05/08/2026 | Marcy LaRont, I-Connect007This week, I’ve selected some outstanding interviews that you’ll want to take note of. First, is a roundtable discussion featuring three dynamic industry cybersecurity experts. Please watch this important discussion that affects us all. Following that, I spotlight the IPC-2581 Consortium, which explains why IPC-2581 is the standard to replace Gerber data for manufacturing. Next, I am including my interview with PCBAA and AAM, who collaborated to release a short documentary on U.S. PCB manufacturing.
Hall of Fame Spotlight Series: Highlighting Karen McConnell
05/07/2026 | Dan Feinberg, I-Connect007In 2021, Karen McConnell was awarded the Raymond E. Pritchard Hall of Fame award in recognition of her contributions to the Association and the electronics industry. As a senior staff member and CAD/CAM engineer at Northrop Grumman Enterprise Services, her primary responsibility was to develop a common, shared EDM (Electronic Document Management) library to support the electrical and PCB design tool initiatives across Northrop Grumman Mission Systems.