Standard of Excellence: Anticipating Customer Needs Early and Often
The Knowledge Base: At the Forefront of Electronics Manufacturing
Global Citizenship: Training the Next Generation of Talent
Altus Boosts Logistics Team to Meet Growing Demand
May 25, 2018 | Altus GroupEstimated reading time: 1 minute
Altus, a leading distributor of capital equipment for the electronics assembly industry in the UK and Ireland, is further strengthening its team in the UK with the announcement of a new spare parts and logistics coordinator to support the company in an operational capacity. With a strong background in sales and customer service, Sulman Shabbir brings with him a wealth of experience which will help to add to Altus' level of service.
As the company expands, the importance of ensuring customers receive equipment and accompanying goods efficiently has never been more important. Richard Booth, managing director of Altus, explains, "With our portfolio growing, it is important that we can provide a fault-free and stream-lined delivery service to our customers. Sulman will be instrumental in helping to facilitate the shipping of products from one destination to another. Another important activity within his position is to manage activities throughout the order fulfilment and transportation cycle, ensuring deadlines and expectations are met.
"Sulman's skills and experience are already adding value to the service we provide to our customer base and will be invaluable in the group’s efforts to expand its services in the UK."
Sulman's employment comes at a time of expansion for Altus as they increase staff numbers to support their ethos of providing exceptional customer service. In the wake of the move to SMART manufacturing, Altus is implementing additions and changes to ensure equipment and support meets the future Industry 4.0 ideals.
Altus Group Ltd
Altus Group was formed in 2001 to support the UK and Irish market for Surface Mount Technology, capital equipment for every process, peripheral equipment, spares and consumables and most importantly excellent service support.
The Altus Group product line has evolved over the years with carefully selected suppliers who offer ‘best in class’ products at cost effective prices, from world leading brands.
The Altus Team has a network of highly skilled technical sales specialists, applications and service engineers, providing local support across the UK and Ireland.
In 2005 sister company Danutek was formed with offices in Hungary and Romania to service the needs of local customers and multi-national companies with manufacturing facilities in the Central and Eastern European marketplace.
Share on:
Suggested Items
ASC Sunstone Circuits Promotes Jan Neill to Business Development Manager
04/01/2025 | ASC SunstoneASC Sunstone Circuits, a leading provider of high-quality printed circuit board (PCB) manufacturing services, is pleased to announce the promotion of Jan Neill to the position of Business Development Manager.
Hitachi Announces Completion of New Production Facility for Semiconductor Manufacturing Equipment
04/01/2025 | JCN NewswireHitachi High-Tech Corporation announced that the new production facility for semiconductormanufacturing equipment (etch systems), which had been under construction since December 2023 in the Kasado area (Kudamatsu City, Yamaguchi Prefecture), was completed and started the operation on March 17, 2025.
Nortech Systems Reports Q4 Results
03/31/2025 | Nortech SystemsNortech Systems Incorporated, a leading provider of engineering and manufacturing solutions for complex electromedical and electromechanical products serving the medical, industrial and defense markets, reported financial results for the fourth quarter ended December 31, 2024.
It’s Only Common Sense: 7 Tips to Focus on What Works
03/31/2025 | Dan Beaulieu -- Column: It's Only Common SenseIn business, there’s always the temptation to be all things to all people, whether it’s expanding product lines, chasing every lead, or trying to keep up with competitors. The fear of missing out can lead to spreading our time, resources, and energy too thin. However, success doesn’t come from doing everything; it comes from doing the right things well.
Standard of Excellence: Anticipating Customer Needs Early and Often
03/26/2025 | Anaya Vardya -- Column: Standard of ExcellenceSuccessful companies don’t simply respond to customer needs, they anticipate them. The heart of excellent customer service lies in being proactive, where businesses foresee challenges, provide solutions, and create opportunities before customers know they need them. Here are seven ways to anticipate customer needs and implement them to ensure successful outcomes.