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Standard of Excellence: Anticipating Customer Needs Early and Often

03/26/2025 | Anaya Vardya -- Column: Standard of Excellence
Successful companies don’t simply respond to customer needs, they anticipate them. The heart of excellent customer service lies in being proactive, where businesses foresee challenges, provide solutions, and create opportunities before customers know they need them. Here are seven ways to anticipate customer needs and implement them to ensure successful outcomes.

iNEMI Hosts Two Sessions at IPC APEX EXPO, Focus on Roadmap for PCB, Assembly, and Laminates

02/26/2025 | iNEMI
The International Electronics Manufacturing Initiative (INEMI) will have two forward-looking sessions at the upcoming IPC APEX EXPO in Anaheim, California (March 18-20). Both sessions are open to conference attendees with a (free) Event Essentials Pass. The two sessions are outlined below.

Welcome to the Newest I-Connect007 Columnist Brittany Martin

01/14/2025 | I-Connect007 Editorial Team
In today’s fast-paced world of electronics marketing, staying ahead of the curve requires creativity, strategy, and a deep understanding of evolving trends. Enter Brittany Martin, I-Connect007’s newest columnist and the voice behind "The Marketing Minute."

SEMI Industry Strategy Symposium 2025 Opens to Highlight Solutions for Managing Rapid Semiconductor Industry Growth

01/14/2025 | SEMI
Industry Strategy Symposium (ISS) 2025 sessions open gathering semiconductor industry executives for analysis of growth projections and pivotal business trends for the year ahead.

Real Time with... electronica 2024: SPEA's AI Integration—Innovations in Test Equipment

11/25/2024 | Real Time with... electronica
In this interview from electronica 2024, Pete Starkey speaks with Andrea Furnari, VP of Electronic Test Products Business Unit for SPEA. The discussion revolves around AI integration in test equipment, trends in substrate materials, and SPEA's focus on R&D.
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