Knocking Down the Bone Pile: Best Practices for Electronic Component Salvaging
Global Citizenship: Together for a Perfect PCB Solution
Smart Automation: Odd-form Assembly—Dedicated Insertion Equipment Matters
IPTE Statement on COVID-19
April 1, 2020 | IPTEEstimated reading time: 1 minute
IPTE, one of the world’s leading suppliers of automated production equipment for the electronics and mechanics industry, is still open for business—even in the challenging situation under COVID-19 the IPTE service hotline is open 24/7. Thus, IPTE Smart Support and After Sale Services remain available at all times. Furthermore, IPTE’s contingency plans are regularly being reviewed and the company and its business units are strictly following the latest health authority and government advice to reduce risk for its employees and customers.
IPTE is taking all steps to ensure that every business unit is still able to provide the best possible service to its customers. For the best possible support the IPTE service hotline is open at all times 24/7, which means that the IPTE remote service remains available—for every customer, every time. Moreover, the entire IPTE sales team is available to answer all requests.
Despite the challenges presented by the coronavirus, the IPTE service hotline may also provide personal service assignments of IPTE service on customers’ sites, if such assignments are still allowed by the respective local authorities. However, if it is not allowed to appear in person, IPTE supports its customers intensively with either the new IPTE Smart Support app or remote maintenance systems such as TeamViewer: the IPTE Smart Support app only requires the customers’ smartphone or tablet, while downloading the app takes only one minute. Otherwise an IPTE service team member could also log in to the respective machines at any time via remote maintenance systems.
Share on:
Testimonial
"In a year when every marketing dollar mattered, I chose to keep I-Connect007 in our 2025 plan. Their commitment to high-quality, insightful content aligns with Koh Young’s values and helps readers navigate a changing industry. "
Brent Fischthal - Koh YoungSuggested Items
Alternative Manufacturing, Inc. (AMI) Announces Commitment to Excellence in Industrial, Defense, Aerospace, Renewables, and Robotics Markets
09/16/2025 | Alternative Manufacturing, Inc.Alternative Manufacturing, Inc. (AMI), a 100% employee-owned contract manufacturer, proudly reaffirms its leadership in the electronics manufacturing services (EMS) industry with a continued commitment to delivering high-quality PCBAs and box builds across the industrial, defense, aerospace, renewable energy, and robotics markets.
The Knowledge Base: Cultivating Your Brand in the Age of Connection
08/19/2025 | Mike Konrad -- Column: The Knowledge BaseAudiences have evolved in how they consume information, form opinions, and make purchasing decisions. While marketing still relies on tried-and-true methods—get your name and message in front of your audience—you must also cultivate connection, credibility, and community. Your customers, particularly the younger generation of engineers, buyers, and program managers, want to discover value on their terms.
Technica Demo Days Event Proves to Be Beneficial to Customers
08/18/2025 | Technica USATechnica USA’s Demo Days Event, took place August 13–14 at the company’s Demo Center in San Jose, California. The event featured live demonstrations and presentations from key supply partners ESSEMTEC, INOVAXE, and PARMI showcasing the latest innovations in SMT manufacturing and automation technology.
Insulectro and Electroninks Sign North American Distribution Agreement
08/12/2025 | InsulectroElectroninks, a leader in metal organic decomposition (MOD) inks for additive manufacturing and advanced semiconductor packaging, today announced a strategic collaboration and distribution partnership with Insulectro, a premier distributor of materials used in printed electronics and advanced interconnect manufacturing.
It’s Only Common Sense: Stop Chasing New Customers and Start Keeping the Ones You Have
08/11/2025 | Dan Beaulieu -- Column: It's Only Common SenseCustomer retention is not glamorous. It doesn’t have a flashy ad campaign, it’s not going viral on social media, and nobody’s handing out “Best in Retention” awards at trade shows. However, if you’re running a proper business, not a popularity contest, then customer retention is where you make your money. However, too many companies treat customer retention as an afterthought.