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Gardien Group is pleased to announce the release of their Customer Interface Portal. This will access the system used by all Gardien Service Centers and is an integral part of day-to-day operations.
The new customer portal allows customers to log in and see details of their orders that are being processed. If customers utilize the Gardien Faultstation verification client, customers can download the Faultstation verification file that is used to troubleshoot. From incoming inspection through final quality inspection, the orders are visible allowing appropriate scheduling for the customer and on-demand details on results. Customers can also download copies of their Certificates of Compliance as needed. These documents will be in PDF format.
Rick Meraw, Gardien’s Vice President of Global Quality and R & D was quoted, “This release, as part of the continuous improvement of our internal System, is a streamlined avenue for customers who need real-time status of orders processed at a Gardien Service Center. We look forward to having customers utilize this new portal to their full advantage.”
