Share on:

Share on LinkedIn Share on X Share on Facebook Share with email

Testimonial

"In a year when every marketing dollar mattered, I chose to keep I-Connect007 in our 2025 plan. Their commitment to high-quality, insightful content aligns with Koh Young’s values and helps readers navigate a changing industry. "

Brent Fischthal - Koh Young

Suggested Items

PARMI USA Expands Mexico Presence with the Addition of Omar Lopez as Sales Manager for Northern Region

07/29/2025 | PARMI USA
PARMI USA, INC., a leader in advanced 3D inspection systems, is pleased to announce the hiring of Omar Lopez as Sales Manager for Northern Mexico.

Standard of Excellence: Training Your Team to Excel in Customer Service

07/30/2025 | Anaya Vardya -- Column: Standard of Excellence
People often consider technical capability and delivery speed as the gold standards in manufacturing, but customer service is a powerful differentiator. Advanced technologies and rigorous certifications may open doors, but the way a company treats its customers determines whether those doors stay open. It’s essential to train teams to deliver exceptional customer service, from top-level leadership to every point of customer interaction.

It’s Only Common Sense: How to Win Back Lost Customers

07/28/2025 | Dan Beaulieu -- Column: It's Only Common Sense
Losing customers is inevitable. However, while it’s tempting to focus solely on acquiring new customers, it’s significantly valuable to regain lost customers. I call it bringing home the orphans, and it requires understanding their needs, addressing their concerns, and reestablishing trust.

From Factory Floor to ‘The Component Store’

07/25/2025 | Marcy LaRont, I-Connect007
Daniel Beauvois began his career in PCB manufacturing 15 years ago with zero industry experience—just a willingness to learn. Daniel immersed himself in every step of circuit board production, from hanging out on the factory floor to giving plant tours. Now, as founder of The Component Store, he’s an independent sales rep known for integrity, persistence, and deep technical knowledge. In this interview, Daniel reflects on his journey, the realities of being an outside rep, and what it takes to earn—and keep—a customer’s trust in an ever-evolving electronics industry.

Technica USA Hosts ASMPT Management Team for Midyear Business Review

07/22/2025 | Technica USA
Technica USA was pleased to host the management team from ASMPT for a strategic midyear business review at its headquarters in San Jose, California.
Copyright © I-Connect007 | IPC Publishing Group Inc. All rights reserved. Log in