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It’s Only Common Sense: Customer Service Is Sales in Disguise

07/14/2025 | Dan Beaulieu -- Column: It's Only Common Sense
Customer service is one of the most powerful sales tools a business can deploy. Every interaction—whether they're calling to ask a question, complain, or inquire about your hours—is an opportunity to build your brand, create loyalty, and drive sales. 

FTG Announces Q2 2025 Financial Results

07/09/2025 | Globe Newswire
Firan Technology Group Corporation announced financial results for the second quarter 2025. Revenue: Recorded at $48.7 million, a 25.6% increase over Q2 2024.

It’s Only Common Sense: Selling to Today's Generation of Buyers

06/30/2025 | Dan Beaulieu -- Column: It's Only Common Sense
Millennials and Gen Z hold significant purchasing power and influence in industries worldwide. Selling to them requires adapting to their unique preferences, behaviors, and values, and exploring their buying habits, embracing their emphasis on social values, and mastering digital communication. Unlike previous generations, they prioritize experiences, sustainability, and value.

Standard of Excellence: Delivering Excellence—A Daily Goal

06/25/2025 | Anaya Vardya -- Column: Standard of Excellence
Delivering excellence consistently across all touchpoints is essential for organizations aiming to build trust, foster customer loyalty, and maintain their brand reputation. This requires a strategic approach encompassing uniform messaging, standardized service protocols, employee training, performance monitoring, and seamless integration across platforms.

Safran, Pen Aviation Sign Partnership, Marking First Export Success for New Compact Optronic Systems

06/20/2025 | Safran Electronics & Defense
Pen Aviation, a leading drone systems developer both in France and in Asia, and Safran Electronics & Defense are pleased to announce the signing of an addendum to their partnership, building on the Memorandum of Understanding (MoU) initially signed in 2024, which laid the foundation for a strategic collaboration to advance the Unmanned Aerial Vehicle (UAV) sector.
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