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It’s Only Common Sense: Customer Service Is Sales in Disguise

07/14/2025 | Dan Beaulieu -- Column: It's Only Common Sense
Customer service is one of the most powerful sales tools a business can deploy. Every interaction—whether they're calling to ask a question, complain, or inquire about your hours—is an opportunity to build your brand, create loyalty, and drive sales. 

Cetec ERP Expands into Larger Office to Support Continued Growth

07/11/2025 | Cetec ERP
Cetec ERP, a leading provider of cloud-based ERP software for manufacturers, has officially relocated to a larger, modern office facility in central Austin as of July 2, 2025.

Be the Partner Engineers Can Rely On

07/08/2025 | Nolan Johnson, SMT007 Magazine
Green Circuits’ unique niche in the electronics manufacturing industry comes partly from its location in Silicon Valley, but also from its specialty of serving up quick-turn prototypes and low-volume work with high-complexity production. In this conversation, CEO Michael Hinshaw emphasizes the value of end-to-end services, especially while the pace of R&D development is accelerating amidst a growing demand for complexity across industries.

TT Electronics Achieves ISO 13485 Medical Certification at Mexicali EMS Facility

06/27/2025 | TT Electronics
This milestone underscores TT Electronics’ commitment to delivering high-quality, compliant, and reliable manufacturing solutions to its global customers in healthcare and life sciences.

Dan’s Biz Bookshelf: ‘Believe in Better'

06/26/2025 | Dan Beaulieu -- Column: Dan's Biz Bookshelf
If you’re looking for a book that inspires and challenges you to rethink the fundamental principles that drive success, Damon Stafford’s "Believe in Better: The Evolution of Core Principles That Pioneered an Industry" is a must-read. It presents the values and strategies that have propelled groundbreaking companies to the forefront of innovation, leadership, and sustainability. 
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