-
- News
- Books
Featured Books
- smt007 Magazine
Latest Issues
Current IssueWhat's Your Sweet Spot?
Are you in a niche that’s growing or shrinking? Is it time to reassess and refocus? We spotlight companies thriving by redefining or reinforcing their niche. What are their insights?
Moving Forward With Confidence
In this issue, we focus on sales and quoting, workforce training, new IPC leadership in the U.S. and Canada, the effects of tariffs, CFX standards, and much more—all designed to provide perspective as you move through the cloud bank of today's shifting economic market.
Intelligent Test and Inspection
Are you ready to explore the cutting-edge advancements shaping the electronics manufacturing industry? The May 2025 issue of SMT007 Magazine is packed with insights, innovations, and expert perspectives that you won’t want to miss.
- Articles
- Columns
- Links
- Media kit
||| MENU - smt007 Magazine
Danfoss Awarded Scanfil
May 1, 2024 | ScanfilEstimated reading time: Less than a minute
Scanfil received an award from Danfoss in regards of delivery performance, quality, and customer service. We are honored to receive this award.
In April 2024, Scanfil Suzhou received an award from Danfoss Sensing Solutions. Scanfil’s performance was evaluated in three categories: delivery performance, quality, and customer service.
Scanfil Suzhou’s Program Manager Joyce Zhang wanted to especially thank the whole team in Suzhou for their markable contribution to customer service. Customer service was valued in regards of fast response time, dedication to customer needs and customer focused teams.
Scanfil’s Global Account Manager Sami Kivelä is of like mind on the value of the award with Zhang “We appreciate this award as we have manufactured this product portfolio only from the summer of 2023. Overall, we have been Danfoss’s direct supplier already for six years.”
Testimonial
"We’re proud to call I-Connect007 a trusted partner. Their innovative approach and industry insight made our podcast collaboration a success by connecting us with the right audience and delivering real results."
Julia McCaffrey - NCAB GroupSuggested Items
Insulectro Facilitates Fabricator Access to EMC Mass Lam Capabilities
07/30/2025 | InsulectroInsulectro, the largest distributor of materials used in the manufacturing of printed circuit boards and printed electronics, announces a new service - a system to help our customers to access EMC's well established mass lam offerings. Long a leader in mass lam manufacturing, EMC is the exclusive supplier in Insulectro's laminate and pre preg portfolio.
PARMI USA Expands Mexico Presence with the Addition of Omar Lopez as Sales Manager for Northern Region
07/29/2025 | PARMI USAPARMI USA, INC., a leader in advanced 3D inspection systems, is pleased to announce the hiring of Omar Lopez as Sales Manager for Northern Mexico.
Standard of Excellence: Training Your Team to Excel in Customer Service
07/30/2025 | Anaya Vardya -- Column: Standard of ExcellencePeople often consider technical capability and delivery speed as the gold standards in manufacturing, but customer service is a powerful differentiator. Advanced technologies and rigorous certifications may open doors, but the way a company treats its customers determines whether those doors stay open. It’s essential to train teams to deliver exceptional customer service, from top-level leadership to every point of customer interaction.
It’s Only Common Sense: How to Win Back Lost Customers
07/28/2025 | Dan Beaulieu -- Column: It's Only Common SenseLosing customers is inevitable. However, while it’s tempting to focus solely on acquiring new customers, it’s significantly valuable to regain lost customers. I call it bringing home the orphans, and it requires understanding their needs, addressing their concerns, and reestablishing trust.
KYZEN Promotes Erik Miller to Chief Operating Officer
07/25/2025 | KYZEN'KYZEN, the global leader in innovative environmentally responsible cleaning chemistries, is proud to announce the promotion of R. Erik Miller to Chief Operating Officer (COO).