Standard of Excellence: Anticipating Customer Needs Early and Often
The Knowledge Base: At the Forefront of Electronics Manufacturing
Global Citizenship: Training the Next Generation of Talent
Flex Strengthens Reverse Logistics and Circular Economy Services with Acquisition of FreeFlow
June 3, 2024 | FlexEstimated reading time: 1 minute
Flex announced it has acquired FreeFlow, a company serving global secondary markets with asset disposition and digital circular economy tracking and reporting capabilities. FreeFlow's B2B digital marketplace platform enables customers to sell surplus and returned inventory while protecting primary sales channels. The addition expands Flex's services for customers across multiple markets, including data center, enterprise, and lifestyle, to create additional revenue streams and accelerate sustainability through second life products.
FreeFlow's digital marketplace platform and offerings bolster the company's product lifecycle services portfolio spanning design, supply chain, advanced manufacturing, vertical integration, post-production, and post-sale capabilities. As part of post-sale services, the new offering expands existing reverse logistics and circular economy capabilities, including sustainability analytics, repair, refurbishment, asset recovery, and recycling.
"The acquisition of FreeFlow reaffirms Flex's commitment to deliver the highest value to our customers, addressing their evolving business and sustainability needs across the product lifecycle while increasing our addressable market," said Michael Hartung, president of Agility Solutions at Flex. "This addition further differentiates our end-to-end services and will enable a wide range of customers, from cloud to lifestyle, to realize the benefits of second life products, and ultimately deliver on their environmental commitments."
Flex plans to expand FreeFlow and digital circular economy tracking and reporting capabilities into additional industry segments and major regions to help new and existing customers securely access secondary markets and drive faster adoption of sustainable solutions.
Share on:
Suggested Items
ASC Sunstone Circuits Promotes Jan Neill to Business Development Manager
04/01/2025 | ASC SunstoneASC Sunstone Circuits, a leading provider of high-quality printed circuit board (PCB) manufacturing services, is pleased to announce the promotion of Jan Neill to the position of Business Development Manager.
Hitachi Announces Completion of New Production Facility for Semiconductor Manufacturing Equipment
04/01/2025 | JCN NewswireHitachi High-Tech Corporation announced that the new production facility for semiconductormanufacturing equipment (etch systems), which had been under construction since December 2023 in the Kasado area (Kudamatsu City, Yamaguchi Prefecture), was completed and started the operation on March 17, 2025.
Nortech Systems Reports Q4 Results
03/31/2025 | Nortech SystemsNortech Systems Incorporated, a leading provider of engineering and manufacturing solutions for complex electromedical and electromechanical products serving the medical, industrial and defense markets, reported financial results for the fourth quarter ended December 31, 2024.
It’s Only Common Sense: 7 Tips to Focus on What Works
03/31/2025 | Dan Beaulieu -- Column: It's Only Common SenseIn business, there’s always the temptation to be all things to all people, whether it’s expanding product lines, chasing every lead, or trying to keep up with competitors. The fear of missing out can lead to spreading our time, resources, and energy too thin. However, success doesn’t come from doing everything; it comes from doing the right things well.
Standard of Excellence: Anticipating Customer Needs Early and Often
03/26/2025 | Anaya Vardya -- Column: Standard of ExcellenceSuccessful companies don’t simply respond to customer needs, they anticipate them. The heart of excellent customer service lies in being proactive, where businesses foresee challenges, provide solutions, and create opportunities before customers know they need them. Here are seven ways to anticipate customer needs and implement them to ensure successful outcomes.