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Flex Strengthens Reverse Logistics and Circular Economy Services with Acquisition of FreeFlow
June 3, 2024 | FlexEstimated reading time: 1 minute
Flex announced it has acquired FreeFlow, a company serving global secondary markets with asset disposition and digital circular economy tracking and reporting capabilities. FreeFlow's B2B digital marketplace platform enables customers to sell surplus and returned inventory while protecting primary sales channels. The addition expands Flex's services for customers across multiple markets, including data center, enterprise, and lifestyle, to create additional revenue streams and accelerate sustainability through second life products.
FreeFlow's digital marketplace platform and offerings bolster the company's product lifecycle services portfolio spanning design, supply chain, advanced manufacturing, vertical integration, post-production, and post-sale capabilities. As part of post-sale services, the new offering expands existing reverse logistics and circular economy capabilities, including sustainability analytics, repair, refurbishment, asset recovery, and recycling.
"The acquisition of FreeFlow reaffirms Flex's commitment to deliver the highest value to our customers, addressing their evolving business and sustainability needs across the product lifecycle while increasing our addressable market," said Michael Hartung, president of Agility Solutions at Flex. "This addition further differentiates our end-to-end services and will enable a wide range of customers, from cloud to lifestyle, to realize the benefits of second life products, and ultimately deliver on their environmental commitments."
Flex plans to expand FreeFlow and digital circular economy tracking and reporting capabilities into additional industry segments and major regions to help new and existing customers securely access secondary markets and drive faster adoption of sustainable solutions.
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It’s Only Common Sense: The Phone Is Still Mightier Than the Keyboard
10/20/2025 | Dan Beaulieu -- Column: It's Only Common SenseThere’s a dangerous myth that the keyboard is mightier than the phone, and if you blast enough cold emails, send enough LinkedIn connection requests, and fire off enough PDF proposals, customers will eventually buy from you. Let me set the record straight: Cold emails don’t close deals; conversations do.
Technica USA Named Exclusive U.S. Distributor for DCT Cleaning Products
10/14/2025 | Technica USATechnica USA is pleased to announce a strategic partnership with DCT USA, LLC, becoming the exclusive master distributor of DCT cleaning products in the United States, effective November 1, 2025.
It’s Only Common Sense: If You’re Not Differentiated, You’re Dead
10/13/2025 | Dan Beaulieu -- Column: It's Only Common Sense“Good enough” is not good enough in business. Not anymore. “Good enough” is a death sentence in today’s market. Too many companies hide behind their ISO certificates, ITAR registrations, and shiny badges of compliance as if those are supposed to impress customers, but certifications are table stakes. Everyone has them. If you think that’s your differentiator, you’re already in the grave; you just don’t know it.
Catching Up With Mark Wood, Microart Services
10/08/2025 | Dan Beaulieu, D.B. Management GroupMicroart Services has been in business for over 40 years, growing from a design PCB layout company to a full-service EMS company focused on serving its customer base with standard and custom solutions. I’ve heard from my rep friends, their competitors, and even my Canadian PCB friends that Microart is “one of the best EMS companies in North America.” That’s why I decided to speak with CEO Mark Wood to discover the secret to his company's success.
Standard of Excellence: Overcoming Service Failures—The Art of the Apology
10/08/2025 | Anaya Vardya -- Column: Standard of ExcellenceNo matter how refined the processes, how seasoned the team, or how sophisticated the technology, mistakes happen in business. A shipment goes out late. A part doesn’t meet spec. A miscommunication causes frustration. It’s the part of customer service that no one likes to talk about, but every company must master how to respond when things go wrong.