Incap Slovakia Integrates ERP and MES Systems to Accelerate Operations

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Incap Slovakia, part of the global EMS provider Incap Corporation, has implemented SAP Business One (SAP B1) to strengthen operational control, improve traceability, and support faster, more flexible manufacturing. The transition has already delivered measurable results, including a 50% reduction in material errors and a 25% increase in inventory accuracy.

The project replaced multiple legacy systems with a single, integrated ERP (Enterprise Resource Planning) and MES (Manufacturing Execution System) platform. It is already improving transparency across departments, enhancing warehouse workflows, and strengthening cross-team coordination.

“This was not just an ERP upgrade. It was a complete shift in how we work,” said Miroslav Michalik, Managing Director of Incap Slovakia. “We now have full traceability, stronger coordination across departments, and a much stronger foundation for decision-making. This investment is a key milestone in our digitalization journey and allows us to serve customers with more speed, flexibility, and confidence.”

Completed this year, the project was delivered in partnership with Slovak ERP provider Softip. The team overhauled production processes, introduced barcode-based warehouse management, and rolled out new tools for real-time reporting and materials tracking. Barcode scans now feed directly into the MES, providing instant inventory updates and visibility across the factory.

Since going live, SAP B1 has significantly improved factory-wide performance at Incap Slovakia. Barcode-based tracking now covers approximately 90% of operations, enabling real-time inventory updates via MES. Key workflows such as inventory management, production planning, and reporting are faster and more responsive, with better cross-functional control and fewer manual steps.

The ERP implementation is part of a broader digital roadmap at Incap Slovakia. Ongoing initiatives include a new attendance system to give employees real-time access to working hours, HR system upgrades for digital document handling, and tools like CalcuQuote and PipeDrive to improve sourcing and customer relationship management.

Incap’s factory in Slovakia is part of Incap Corporation, a global electronics manufacturing services (EMS) provider celebrating its 40th anniversary in 2025. Based in Námestovo, the facility provides a competitive-cost volume manufacturing option for customers and a dedicated hall for the automotive business. Incap Slovakia provides specialist, niche PCB assembly, complete product build and electromechanical assemblies. The factory is experienced in electronics manufacturing since 2008, and it has 6,400 square meters of total floor space to serve customers from global companies with operations in Europe.