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The Knowledge Base: Enhancing Customer Loyalty and Product QualityMicroCare Achieves New ISO 9001:2015 Certification
September 19, 2018 | MicroCare Corp.Estimated reading time: 1 minute
MicroCare Corp. has achieved ISO 9001:2015 certification. This accomplishment indicates that MicroCare products are developed, engineered, manufactured and delivered using the latest and most advanced quality management processes. The older standard, ISO 9001:2008, has been rendered obsolete by the new standard and is being discontinued.
“Our new ISO 9001:2015 certification proves that MicroCare embraces the ISO concepts of quality and continuous improvement,” said Wells Cunningham, senior chemical analyst and MicroCare ISO 9001:2015 project lead. “Meeting the stringent ISO 9001 requirements has helped MicroCare consistently improve our quality and better meet both customer and regulatory requirements.”
The new guidelines are a major update to the venerable ISO 9001 standard. These changes ensure that ISO 9001 continues to adapt to the changing environments in which organizations operate. Some of the key updates in ISO 9001:2015 include greater emphasis on the engagement of top management in setting a leadership role on quality. It also addresses organizational risks and opportunities, uses simplified language and terms, is a better tool for knowledge-based organizations, and addresses international supply chain management issues more effectively.
“We are very proud of this accomplishment,” noted Tom Tattersall, MicroCare chief operating officer. “We know our customers find ISO certification vital because their products are used in unforgiving, mission-critical applications. Our updated certification reinforces the undisputed fact that MicroCare maintains a state-of-the-art quality program to meet and surpass those rigorous customer expectations.”
About MicroCare Corporation
Fast-growing MicroCare Corporation is a global company based in New Britain, Connecticut. Since 1983 it has been the leading manufacturer of environmentally-progressive fluids used for critical cleaning. These products are supplied to industries as diverse as electronics, metal finishing, transportation, photonics, medical devices and aerospace with a goal of helping those companies improve the products they make.
MicroCare Corporation has an ISO 9001-2015 registered quality system and is continually improving and expanding its range of products with a full R&D lab located in New Britain. MicroCare has two manufacturing facilities in New Britain and a global logistics center in Rocky Hill, in addition to facilities in the UK, Belgium and Singapore. MicroCare products includes the MicroCare fluids, Sticklers fiber optic cleaners and MicroCare Medical among its brands.
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