-
- News
- Books
Featured Books
- smt007 Magazine
Latest Issues
Current IssueCertifications
Certifications have historically been seen as a cost of doing business, but how do we turn them into a positive ROI and a value to both customer and vendor?
The Butterfly Effect
The basis of chaos theory is a key concept known as the “butterfly effect.” It’s the idea that a small event in one place creates a cascading set of events elsewhere. So, how is the EMS landscape changing? We’re tracking the concerns and dynamics of this landscape, and there’s a lot to learn.
Coming to Terms With AI
In this issue, we examine the profound effect artificial intelligence and machine learning are having on manufacturing and business processes. We follow technology, innovation, and money as automation becomes the new key indicator of growth in our industry.
- Articles
- Columns
Search Console
- Links
- Events
||| MENU - smt007 Magazine
Koh Young: Getting Equipment In-Line and Customers Online
February 15, 2023 | Nolan Johnson, I-Connect007Estimated reading time: 1 minute
![](https://iconnect007.com/application/files/6916/9087/1057/Mitchell_Kim_250.jpg)
With machine installs somewhere in the range of 500 new annually and award-winning customer and field service, Koh Young has a commanding perspective on the evaluation, purchase, and installation processes for new equipment. We spoke with Mitchell Kim, applications engineer manager; Brent Fischthal, senior manager of Americas marketing and regional sales; and David Nemeth, Koh Young’s service manager for the U.S. and Canada, on what they see as the best practices for acquiring the right capital equipment.
Nolan Johnson: As experts in designing, manufacturing, selling, and servicing capital equipment for PCB manufacturing, what’s your best advice for customers? How should they move from the decision to purchase a piece of equipment to installing it?
Mitchell Kim: The biggest thing that customers need to oversee is having dedicated resources to implement these systems. People are shorthanded as is, but that kind of planning really benefits any system. You need to have qualified personnel and resources to be part of the implementation process, so that should get developed early on. From there, you move into internal screening and try to keep information flowing internally so that the process can be sustainable.
Johnson: On the application side, how often is Koh Young involved in guiding a customer through what they need to do?
Kim: Most of the time, the decision-making process is taking place on the front end. Afterward, there’s a follow-up on the process improvement side, because after the purchase, there’s a phase of installation and training that’s along the lines of, “Just how do I utilize the system?” From there you can move to the bigger picture; you take that training and you apply it from a process improvement standpoint.
This is an excerpt of the interview that originally appears in the February 2023 issue of SMT007 Magazine. Click here to continue.
Suggested Items
Intel Names Naga Chandrasekaran to Lead Foundry Manufacturing and Supply Chain
07/26/2024 | IntelIntel Corporation today announced the appointment of Dr. Naga Chandrasekaran as chief global operations officer, executive vice president and general manager of Intel Foundry Manufacturing and Supply Chain organization.
TriMech is North America's Newest and Largest Provider of SolidCAM Software for CNC Manufacturing Technologies
07/26/2024 | PRNewswireTriMech has a new partnership with SolidCAM, known worldwide for its CAM (Computer-Aided Manufacturing) solution for efficient, user-friendly programming for all CNC manufacturing technologies, as well as its single-window integration and associativity with SOLIDWORKS.
Benchmark Celebrates Expansion of World-Class Facility in Brasov, Romania
07/26/2024 | PRNewswireBenchmark Electronics, Inc., a global provider of engineering, design, and manufacturing services, celebrated the opening of its significantly expanded presence in Brasov, Romania, continuing the company's investment in the region.
We Energies, Foxconn Complete Clean Energy Project in Wisconsin
07/25/2024 | FoxconnWe Energies, a Wisconsin-based utility company of WEC Energy Group, and Hon Hai Technology Group (Foxconn) are pleased to announce the completion of a solar panel installation project at Foxconn’s Science and Technology Park in Mount Pleasant, Wisconsin.
Collins Aerospace Relocating Singapore Plant to New $250M Manufacturing Facility in Seletar Aerospace Park, Singapore
07/25/2024 | Collins AerospaceCollins Aerospace, an RTX business, announced the relocation of its Singapore manufacturing facility to a new, state-of-the-art site in Seletar Aerospace Park, Singapore.