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Altus Group Strengthens Support Excellence with New Team Member
August 12, 2024 | Altus GroupEstimated reading time: 1 minute
Altus Group, a leading distributor of capital equipment in the UK and Ireland, is pleased to announce the addition of Michael Bowden to their team as a Service and Applications Engineer. This appointment aligns with Altus’ commitment to continuous improvement and exceptional customer service.
Michael Bowden joins Altus with a wealth of industry experience, having worked extensively in aftersales support for electronics manufacturers since 2006. His previous roles have equipped him with valuable skills and insights that will greatly benefit Altus’ growing installation base. Michael’s track record includes a comprehensive understanding of processes and extensive knowledge on pick-and-place systems, making him an important addition to the team.
Mike Todd, Operations and Planning Manager at Altus, said: “Adding someone of Michael’s calibre is really important as we continue to build out our team to support our customers for the next decade and beyond. Michael has a proven and trusted history within our niche industry. I am personally excited to see how he can contribute to our team and enhance our aftersales support capabilities.”
Michael will primarily support sites across the North of the UK from his base in Oldham, reflecting Altus’ vision for more localised and dedicated engineering support. His role will involve guiding customers through the entire lifecycle of their projects, from validation and implementation to ongoing usage.
This new hire underlines Altus’ dedication to being ‘Focused on Support Excellence’ and ensuring that the company remains at the forefront of industry developments. Over the past three years, Altus has expanded its partner network by over 100 sites. In response to this growth, the company is committed to enhancing its support team to maintain the high-quality service its customers expect.
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