Training allows employees a higher sense of self-worth. It gives them confidence and the knowledge needed to transform the world around them. It can eliminate the need for close supervision. It eliminates employee frustration and eventual disengagement due to feelings of being powerless to effect change.
Although it may be more difficult to measure, a well-trained and empowered workforce will do more to drive quality, cost effectiveness, and continuous process improvement than the newest, sleekest, and fastest automation on the market.
This article was originally published in the August 2017 issue of SMT Magazine.
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