WirelessCar's Successful Platform-based Services for the European Telematics Market

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Based on its recent analysis of the European telematics services market, Frost & Sullivan recognizes Sweden-based WirelessCar with the 2018 European Market Leadership Award. From a provider of customer-specific solutions, WirelessCar has repositioned itself as a platform-based service provider, earning itself several long-term partnerships with major automakers. It skillfully manages data and serves as a telematics service provider (TSP) for multiple automakers by adapting to their requirements. The company currently serves more than 75 markets.

"The ability to quickly adjust to automakers’ requirements with high-quality services and technologies has set WirelessCar apart from competitors," said Krishna Jayaraman, industry analyst. "Its collaboration with Amazon Web Services (AWS) has allowed it to offer distinctive value-added services by leveraging car Internet of Things (IoT) technologies which could enable cars to safely communicate and sync data in a connected ecosystem. WirelessCar's expertise in data management, authorisation, authentication, and integration with numerous touchpoints of automakers’ legacy systems has made it the TSP of choice for connected vehicles."

One of WirelessCar’s major strengths is its ability to form long-standing partnerships with leading brands such as Mercedes-Benz, Jaguar Land Rover, Volvo Cars, Subaru, and Nissan. It had been a wholly owned subsidiary of Volvo Group since 2007, but it recently announced that the Volkswagen Group would acquire majority stakes. Among its successes are Volvo On Call safety, security, and convenience services, which have been implemented in Volvo cars in North America, Brazil, China, Russia, and 30 other markets. It already has close to 10 percent of the market share, or 4 million active connected vehicles; Thanks to the impending acquisition by VW and the rapid volume growth with existing and new customers the ambition now is to provide digital services to more than 100 million cars 2025. its, is expected to take it past the 100 million mark by 2025.

In addition rapid development of EV services , WirelessCar is looking to stake a claim to the shared mobility market as well. Automakers in all these cataegories prefer WirelessCar to other TSPs as it can work with multiple telecom vendors and machine-to-machine providers. It has also developed in-house expertise in managing all the complex processes of a connected car programme, including integrations with OEM legacy systems for customer relationship management, dealership management, production and ordering systems, and financial systems. Moreover, it seamlessly integrates with automakers’ servers, both regionally and globally.

"While its competitors are mostly one-off solution providers or off-the-shelf product companies, WirelessCar has set itself apart with its platform strategy," noted Jayaraman. "It has gained entry into every major automaker's digital ecosystem by offering functionalities such as open application programming interfaces (APIs), partner APIs, and subscription management through its telematics platform. Overall, its industry-leading ability to address connectivity requirements and transform automakers' business processes make it the ideal future-proof solution."

Each year, Frost & Sullivan bestows this award upon the company that demonstrates excellence in growth and customer value. Attaining loyal customers who became brand advocates allows the company to grow and achieve a market leadership position. By committing to the customer at each stage of the buying cycle and continuing to nurture the relationship, this Award recognises a company’s increased market share over time.

Frost & Sullivan Best Practices awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.

About WirelessCar

We drive the automotive industry beyond connectivity, into the future. Today.

With the ambition to lead the automotive industry beyond connectivity and into the digital society, WirelessCar is the world´s leading innovator of Digital Vehicle services. Founded in 1999, WirelessCar has continuously built on its heritage and knowledge, and is today a highly recognized and award winning company, connecting more than four million vehicles in over 75 countries.

WirelessCar operates globally, with offices in Sweden, North America and China. Our more than 400 dedicated and highly skilled members of staff are committed to deliver world class services that exceed customer expectations and needs, bringing our partners and customers into the future of digital services.

Our positioning and open connected car platform allow customers such as Volkswagen, Jaguar Land Rover, Daimler, Nissan and Volvo Cars to leverage the full value of digital services across the entire spectrum of always being connected. 

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community.