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The Asia-Pacific Unified Communications & Collaboration (UCC) market is progressing well towards maturity as increasingly it is perceived as a strategic investment. Organizations' continuous need to improve overall efficiency, productivity and competitiveness will drive demand for UCC solutions. The Asia-Pacific UCC market presents a US$9.1 billion opportunity by 2020, growing steadily at a CAGR of 5.2%.
The UCC market is going through rapid transformations in technology and in the way it is delivered. This will drive momentum shift towards UC services instead of the existing on-premise deployment. The UC Services is expected to contribute up to 40% of the market in 5 years compared to current 30%.
"The way people collaborate is in the midst of an enormous shift. The convergence of synchronous and asynchronous tools will lead to all-in-one virtual workspaces that offer always-on collaboration opportunities with teams in a mobile-centric world. Users will demand a converged communication platform that offers seamless experience where focus will be on business outcome rather than technology," noted Krishna Baidya, Associate Director, ICT, Frost & Sullivan, Asia Pacific.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community.
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