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It’s Only Common Sense: It’s the Little Things That Matter

02/19/2024 | Dan Beaulieu -- Column: It's Only Common Sense
When it comes to business-to-business (B2B) customer service, it is often the little things that matter. While many companies focus on the big things, they ignore the little "softer things" that really create a great customer experience. I truly believe that the higher the technology a company produces, the lousier its customer service. It's as if those companies producing the highest tech products feel they deserve a pass for the easier, always important but more mundane, aspects of customer service.

New Report Suggests India Can Expand Role in Global Semiconductor Value Chains with the Right Policies

02/14/2024 | SIA
The Semiconductor Industry Association (SIA) and the India Electronics and Semiconductor Association (IESA) today welcomed the release of a report evaluating India’s existing semiconductor ecosystem and policy frameworks and offering recommendations to facilitate longer-term strategic development of complementary semiconductor ecosystems in the U.S. and India.

Set Your CM Business on Fire

02/14/2024 | Dan Beaulieu
What often surprises me when working with contract manufacturers (CMs) is that many of them, especially the ones earning less than $25 million a year, have not done much planning for more business and their futures. I’ve realized that many started to build a specific sub-assembly as offshoots of a larger company.

I-Connect007 Editor’s Choice: Five Must-Reads for the Week

02/02/2024 | Andy Shaughnessy, I-Connect007
I’m writing this in Santa Clara, California on the last day of DesignCon. It was nice to get out of Atlanta, which was 28 degrees when I left. It’s a little rainy here, but it’s been in the 60s all week, and I’ll take that kind of weather any day. In this week’s must-reads, we have a little bit of everything, including sad news about the passing of our columnist Michael Ford. Everyone who knew him just loved the guy.

The New Chapter: Easing the Learning Curve for Young Professionals

01/31/2024 | Hannah Nelson & Paige Fiet -- Column: The New Chapter
My first semester of college included a course on engineering fundamentals that focused on teamwork, problem-solving, ethics, and, of course, coding. I had no experience in coding. In fact, downloading the program to my laptop alone almost required visiting the IT department. This class was my second course on my first day of school. Shortly after the introductory speeches, we were asked to write a “simple” code that output the phrase, “Hello World.” Instant panic sets in as my other three team members started typing away. Was I supposed to have learned this in high school?
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